Contact
We’re here to help
Questions about an order, a formulation, or getting set up? Reach our support team or ask to speak with a pharmacist.
Phone
(888) 224-2148Hours
Monday – Friday: 9:00 AM – 5:00 PM ETSaturday: 9:00 AM – 12:00 PM ET
Address
3555 NW 33rd St, Miami, FL 33142
Frequently asked
How do I open a provider account?
Complete the New Provider application with your practice details and licensure. Our team verifies credentials and follows up with ordering instructions.
How can I send prescriptions?
Prescriptions can be sent through Surescripts e-prescribing, through LifeFile, or by fax to (786) 224-4822. Ordering through our own provider portal is coming soon. Every order requires a valid prescription from a licensed practitioner.
How are injectables kept cold in transit?
Temperature-sensitive products ship in insulated packaging with cold packs sized to the transit time. If a package arrives compromised, contact us right away.
Can you prepare a formulation that isn't listed?
Often, yes. Talk to one of our pharmacists about the strength, fill volume, or excipients you need and we'll let you know what's possible.
Where are you licensed?
We're currently licensed in Florida, Wisconsin, Colorado, New Jersey, Wyoming, Pennsylvania, Ohio, Iowa, South Dakota, Maine, Connecticut, the District of Columbia, New York, and Rhode Island. Licensure in other states is pending; see our Licenses page or contact us to confirm availability in your state.
Send us a message
For provider and general inquiries. Please don’t include patient health information here.